Liability, Insurance & Medical Policy

Last updated: April 01, 2025

Liability

The decision to use our Services and the consequences of doing so are entirely at your own risk. By using our Services, you acknowledge that you have read, understood and agree on this Terms & Conditions, all rules, warnings and restrictions related to using our Services. By using our Services, you acknowledge and you understand that all the risks of using our Services and activities associated with our Services are at your own risk and your own responsibility. By using our Services, you acknowledge and you understand that Swing Through Rovinj shall not be and is not responsible for any injuries or losses sustained by you, your group, or any other customer, before, during and after using our Services and / or attending our tours.

You understand and you agree that neither Swing Through Rovinj, nor any of our respective employees, agents or partners may be held liable or responsible in any way for any occurrence on your tour or by using our Services, which may result in personal injury, property damage, loss, or wrongful death or other damages to you, your family, personal belongings, your group or estate that may occur as a result of your participation in our tours or by using our Services.

Additionally, you agree to be held solely responsible if your negligence, wilful misconduct, or disregard for the Croatian Law, this Terms & Conditions, rules of behaviour and other rules that apply before during and after using our Services and tours, leads to damage to others or to Swing Through Rovinj property.

Children, infants, all guests and any participants who are a minor (under 18 years old) at the time of attending, are not allowed to use our Services and participate our tours if they don’t have their legal guardian approval and if they are not escorted by their legal guardian who takes full responsibility for their behaviour and all risks that are mentioned above.Swing Through Rovinj shall not be and is not responsible for any injuries or losses sustained by children, infants, all guests and any participants who are a minor (under 18 years old) at the time of attending our tours.

You also understand and you agree that if you are escorting children, infants, all guests and any participants who are a minor (under 18 years old) at the time of attending our tours and who are using our Services, you are held solely responsible for them. If their negligence, wilful misconduct, or disregard for the Croatian Law, this Terms & Conditions, rules of behaviour and other rules that apply before during and after using our Services and tours, leads to damage to others or to Swing Through Rovinj property. We don’t accept any liability for any business losses, external and additional costs (hotel, tour operator, cruise ship, transfer…) all other which happened to you or you, your family or your group, by using our Services.

Swing Through Rovinj and our own agents and employees, sub contractual partners and suppliers shall not be liable for any delay, expense, mishap, inconvenience, bodily injury or death to person, or damage to property occasioned through the conduct or default of any company or individual engaged in providing our Services.

Swing Through Rovinj shall not be liable for bodily injury or property damage for any reason, including but not limited to acts of God, detention, annoyance, delays and expenses arising from quarantine, strikes, thefts, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, government restrictions or regulation, discrepancies or change in transit over which it has no control.

All of our guests or / and their legal guardians (for minors) are required to sign a liability release form acknowledging that there are inherent risks associated with the nature of activities planned prior to traveling with Swing Through Rovinj and / or using our Services.  Your trip is not confirmed until Swing Through Rovinj receives this signed liability release form. Participation in the tour will not be allowed without a signed completed liability release form, and consistent with Swing Through Rovinj cancellation policy, no refund will be granted.

Swing Through Rovinj excludes our liability, and that of our all employees and officers, agents and independent contractors, and its and their employees and officers, and its sub-agents or distribution partners for damages relating to your access to using our Services or inability to access our Services, the Website and our other Communication Channels, or to any errors or omissions, or the results obtained from the use, of the Website, our Services, the Website and our other Communication Channels, whatever the legal basis of such liability would be.

Swing Through Rovinj takes no responsibility and assumes no liability for any content posted, stored or uploaded on our Communication Channels especially content uploaded by you or any third party, or for any loss or damage thereto, nor isSwing Through Rovinj liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services,Swing Through Rovinj is not liable for any statements, representations or content provided by in any Communication Channel.

Release of Liability

In consideration of the service provided to me by Swing Through Rovinj, YOU HEREBY AGREE NOT TO SUE Swing Through Rovinj, its affiliated companies and subsidiaries or any of their respective successors in interest, insurance carriers, agents, employees, representatives, assignees, officers, directors, and shareholders (each hereinafter a “Released Party”) for any property damage (including but not limited to equipment damage), disappearance, injury or loss to me, including death, which you may suffer, arising from or in any way connected with my use of the Service.  By accepting these Terms of Service and specifically this agreement not to sue, you are releasing any right to make a claim or file a lawsuit against any Released Party. You agree to hold harmless and release each and every Released Party from any and all liability and/or claims or causes of action for injury, disappearance, or death to persons or damage to property arising from my participation in the Activity, INCLUDING, BUT NOT LIMITED TO THOSE CLAIMS BASED ON ANY RELEASED PARTY’S ALLEGED OR ACTUAL NEGLIGENCE or breach of any contract and/or express or implied warranty.

Force Majeure

Except where otherwise expressly stated in these Terms & Conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of force majeure. in this Terms & Conditions, “force majeure” means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Insurance

By using our Services, you understand and you agree that you are indeed self-responsible for your own, your family, your group insurance. Product(s) price does not include insurance. You are responsible for providing sufficient insurance protection. The requirement for your insurance depends on your life being, personal behaviour, on nature of the Product and on the activity you booked.

We strongly recommend that you purchase a comprehensive travel insurance policy prior to departure to protect your Product purchase. If you cancel your trip or significantly alter travel dates, your travel insurance policy may reimburse the cost of cancellation fees and related expenses. Please review your travel insurance policy carefully for related terms and conditions. Please make sure that you are familiar with and you understand any exclusions to, and any deductibles that may apply for, such insurance policy, including, but not limited to, whether or not your insurance policy will cover the actions or inactions of Travellers while participating in our tours and activities.

We strongly recommend that you protect yourself, your family, your group and your equipment through the purchase of a short-term travellers’ insurance policy, covering all risks, including: baggage, accident/life and trip cancellation.  Baggage and personal belongings are carried entirely at your -owner’s risk, and Swing Through Rovinj accepts no responsibility whatsoever for loss, damage, or delayed property. Swing Through Rovinj assumes no liability regarding provisions of medical care. Participants should realize that hospital facilities for serious problems may be remote and evacuation prolonged and expensive. Participants are urged to check their medical coverage to be sure it is adequate. We also advise you to purchase cancellation insurance, as the policy will cover any deposits paid if you need to cancel for covered reasons. Participants are responsible for researching the terms of their insurance coverage.

Special requests and medical problems

It is your responsibility to consult your physician, doctor or responsible person for current recommendations on inoculations before you travel internationally and to ensure that you meet all health entry requirements and follow all medical guidance related to your tour. You have the responsibility to choose an activity appropriate to your abilities and interests. We are happy to discuss this with you. You are held responsible for being in sufficient good health to undertake the trip and for preparing for the trip by studying the itinerary and all pre-departure information which can be found on our Website and sent by us.

Most of our activities are suitable for everybody from early beginners; however, some are more active, physically challenging or demanding than others. A spirit of flexibility and adventure is a good thing to bring along. It’s important that you understand the physical requirements for whatever activity you choose. If you’re not sure if an itinerary is right for you, please call us for advice. If you have any medical concerns, we encourage you to speak with your doctor before making a reservation.

If you have any special request, you must advise us in writing at the time of booking. Although we will always try to meet and satisfy all requests, we regret we cannot guarantee any request will be met unless we have specifically confirmed this in writing. Failure to meet any special request will not be a breach of contract on our part. Understand that, unless and until specifically confirmed, all special requests are subject to availability.

For your own protection, you should obtain confirmation in writing that a special request will be complied (where it is possible to give this) where it is important to you. We regret we cannot accept any conditional bookings, i.e. any booking which is specified to be conditional on the fulfilment of a particular request. All such bookings will be treated as “standard” bookings subject to the above provisions on special requests.

If you or any member of your group has any medical problem or disability which may affect your holiday or has any special requirements as a result of any medical condition or disability (including any which affect the booking process), please tell us before you confirm your booking so that we can advise as to the suitability of the chosen arrangements and/or making the booking. In any event, you must give us full details in writing at the time of booking and at least 5 working days before your tour starts and whenever any change in the condition or disability occurs.

You must also promptly advise us if any medical condition or disability which may affect your trip develops after your booking has been confirmed. If we reasonably feel unable to properly accommodate the particular needs of the person concerned, we must reserve the right to decline their reservation or, if full details are not given at the time of booking or the condition/disability develops after booking, cancel when we become aware of these details. In case of late notice from your side we reserve the right to act on Cancellation policy as it is stated in this Terms & Conditions.